Problem is, when I downloaded the service pack (this is obviously different from what you suggested) the computer crashed on installation and then kept restarting before entering windows. Couldn't access on safe mode or anything.
download a free program called BIGFIX from click here and win xp will be updated as and when a new update comes out. It asks you to subscribe to the 'fixlet' sites.The subscription is free.It realy is worthwhile.
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