Home Forums Tech Helproom Windows update unable to access Tech Helproom | Windows Help | Apple Help | Digital Home & Smartphones Help | Consumer Rights Advice | Games | Speakers Corner | Beta Testing Forum Rules | Contact Forum Editor | Report a Post Windows update unable to access thumbscrew 00:23 24 Jan 2018 Locked Answered I run Windows 7 and when I try to load Windows Update I get ..."Windows Update system is not running" and advises me to restart, but that doesn't work. It was working until recently, can anyone help please? Govan1x 07:01 24 Jan 2018 Maybe go to services and scroll down to Windows updates make sure it is set to automatic and is running. On W10 you can go into Control Panel, Troubleshooting, and click on Windows update.See if that helps. thumbscrew 09:51 24 Jan 2018 Answer Thanks Govanix it is on. Secret-Squirrel 09:58 24 Jan 2018 Thumbscrew, head over to Control Panel -> Troubleshooting -> "Fix problems with Windows Update" link. Hopefully the troubleshooter will diagnose and fix your problem. thumbscrew 10:26 24 Jan 2018 Many thanks secret-squirrel the Troubleshooter fixed the problem. I don't know why it happened as I haven't touched anything since the last download, but it's back on now. This thread is now locked and can not be replied to.