Windows update help needed

  tonyx1302 17:46 15 Jan 2006

I have d/loaded ' Security update for Outlook 2003 KB892843( 1 of 1 )' from the Windows Auto Update but I cannot get it to install on my pc. Every time it starts to install okay then stops and tells me 'the following download was not installed. I have tried installing through the turn off mode etc but not successful. My machine keeps telling me that I have a d/load awaiting installation. How can I please...a/install the d/load or... b/get rid of it as it becoming very annoying by continually telling to install the prog ?
XP Home with SP2

Many thanks


  tonyx1302 18:13 15 Jan 2006

^ Bump ^

Now the Footie has finished on Sky, hopefully someone can help please!

With thanks

Tony (an Arsenal fan)

  tonyx1302 19:16 15 Jan 2006

Thanks PCBilbo. Just tried your suggestion but not succesful as it tells me that a newer update has been d/loaded and should be installed


  tonyx1302 10:45 16 Jan 2006

Hi PC Bilbo. I have just checked and I haven't installed the Multi. ling u/date but for some unknown reason my pc has d/loaded the patch KB892843 for it.

I have done as you suggest but it confirms the above but I still have the update awaiting to be installed and get keep getting reminders !

Any thoughts on how I delete the unneeded and wanted patch please.


  tonyx1302 11:30 16 Jan 2006

Sorry rsinbad cannot do that as it's not installed yet so does not appear in Add/Rem. The update icon is just sitting in my Start task bar telling me it's awaiting installation and continually reminding me!!!


  tonyx1302 12:18 16 Jan 2006

Hi rsbad. When I left click the shield I get an 'Automatic Update' menu asking how I want to install the update, Express or Custom. I have tried both, many times, but neither install the patch and I cannot delete it either.

Thanks for help


  tonyx1302 14:37 16 Jan 2006

Many thanks rsinbad. I did as per your first suggestion and turned off auto ups and then re-booted and it has gone. I have now set my auto notification'to notify me but don't d/load or install' etc so hopefully it won't happen again.

As I don't have the Multi Ling download that this patch relates to there will be no need to manually d/load the patch or do a restore.

Thanks again rsinbad for all your help.


  tonyx1302 15:43 16 Jan 2006

Just done that and it worked so successfully hidden the hidden the patch. Thanks rsinbad will post this reply and then green tick


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