windows security update CD

  p chelp 17:16 04 Apr 2004
Locked

I cannot get my Cd to run.
I have Windows 98, when I get to the 'File Download' window, the 'Open' button is in a red outlined and inoperative, similarly the 'Yes' button in the 'Security Warning' window. I caanot get into the Microsoft free help service because it will not accept my Product ID, which is an OEM number.
Anybody any ideas how to get out of this problem?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

HP Envy x2 review: Hands-on

How Sketch and InVision have revolutionised our design workflow

The best tech gifts for Christmas 2017

Les meilleurs jeux de société (2017)