Windows mail and thunderbird wont load messages

  bobwills 19:22 26 Mar 2010

when i start windows mail OR thunder bird it loads for ages and doest get anywhere, I think it is stuck on one email

is this a common problem and how could I fix it.

you cannot delete the message.
I can revive email on other systems.

  mgmcc 20:27 26 Mar 2010

If you are unable to retrieve emails because there is one problem message on the server, use your ISP's web-based mail service to access your mail and delete the rogue item. You should then be able to collect your mail normally with Windows Mail or Thunderbird.

  bobwills 21:00 26 Mar 2010

thank you i will try now

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