windows explorer shortcut error message

  number21online 19:23 02 Jan 2004
Locked

When right clicking a desktop shortcut in Windows XP an error message appears 'windows explorer has encountered a problem and needs to close' this only happens in user accounts and not the administrator account. I have run a virus scan using a fully up to date Norton anti-virus program, done system troubleshooting and also done and undone a system restore...all to no avail. I can still access outlook express, internet explorer and others by single left clicking twice. This only began at about mid day today (2nd Jan)after opening an e-mail attachment from a known and trusted source. Has anyone encountered this before and can anybody help me please.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)