Windows explorer has encountered a problem

  FatboySlim71 18:12 20 Dec 2006

I have a friend who has just got a pc, everytime he tries to access CONTROL PANEL he gets a message saying 'windows explorer has encountered a problem and needs to close'. He has Windows XP

  brundle 18:18 20 Dec 2006

Is it a brand new PC ?

click here

  FatboySlim71 18:22 20 Dec 2006

Has far as I know it is a new PC.

  FatboySlim71 22:07 20 Dec 2006

I have just been in contact with my friend and he now tells me that if he goes into control panel, he now does not get the 'Windows explorer has encountered an error' window appearing, the following now happens, as mentioned above he goes into CONTROL PANEL then he clicks on appearances and themes and then the control panel window dissapears and so do all the icons on the desktop but the icons reappear on the desktop after a couple of seconds or so.

  FatboySlim71 22:56 20 Dec 2006


  Ex plorer 01:55 21 Dec 2006

Hi this has come up before in the click here

  FatboySlim71 09:10 21 Dec 2006

Thank you Ex plorer for the help, I will not see my friend till Sunday now, so I will try your suggestion then, Thanks again.

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