Windows-7 Install Disk Spoilt.

  RussB78 13:10 11 Dec 2011

Hi all

I just went to use my Windows-7 Home Premium Disk (32 Bit) and found out it was no longer useable, its got a deep scratch all the way round its surface, and I have no idea how this happened or when.

Does anyone know if I could get a Free Replacement Disk from Microsoft Help and if so could anyone please give me their telephone number.

Many thanks


  robin_x 13:17 11 Dec 2011

Is it a W7 Retail, Upgrade or OEM copy?

Did you self-build or what Make/Model computer do you have?

  sharpamat 13:24 11 Dec 2011

If it is a full retail version go to From there you can download a new disc and then use your own serial number to activate

  RussB78 13:44 11 Dec 2011

Many thanks for your answers, it is a full retail version, I will try your link now sharpasamat, and many thanks.



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