Windows 7 Infinite Crash Loop

  staryynights 14:25 20 Apr 2017

Hello there internet peeps,

Ok, so, possibly a simple problem. Windows 7 wont boot. Its stuck in one of those interminable loops which i just can't resolve. When I try to log on i get a windows error recovery message saying that I have damaged or incorrectly configured windows files and get offered a chance to launch start-up recovery (which leads to loading bars, a black screen and ultimately an unresolved problem) which recovers nothing and refers me to the manufacturer's start-up recovery which also does exactly nothing. The second option is to start windows normally. This option just leads to windows almost getting to the log-on screen but then restarting and taking you back to the error message I mentioned earlier.

The background to this is that about a year ago the charger to the laptop broke. No problems like this before then. Took me about a year to replace it. When I did, it worked fine for about a minute then I get this blue message (attached) which I don't get anymore. I've installed Ubuntu on a thumb drive and tried to access it that way but i get a similar message (attached) that I dont really understand.

The goal is to gain access to the hard drive to recover some files and then format so I never have to look at windows again. If i can do this by by passing windows entirely all the better. If anyone could tell me the quickest way to do this or a description of the problem in a way that I can understand I would be most grateful. Puppies and kittens (in the form of a digital double thumbs up) for workable solutions.

Edit: Tried to upload the error messages I received but the site wouldn't let me (or I'm too slow to work out how!!)

Thanks!!Ubuntu error message

  Fruit Bat /\0/\ 14:40 20 Apr 2017

Unfortunately we can't see the error message but loading a linux disto from CD or USb is usually the easiest way to retrieve files.

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