Windows 2000 - no desktop!

  Done and dusted 22:35 30 Sep 2004

I have Windows 2000 but my desktop has disappeared. Microsoft advises:

"CTRL + ALT + DELETE, click Task Manager. On File menu, click New Task (Run). type cmd.exe, and press ENTER. If necessary, change to the %SystemRoot% folder. Rename the Shdoc.vw.dll file by typing ren shdocvw.dll shdocvw.old. Restart the computer."

Don't understand "change to the %SystemRoot% folder". Does this mean type in ren shdocvw.dll shdocvw.old after the C> on the screen?

Help would be very much appreciated. Also ideas on what caused this in the first place.

  VoG II 22:40 30 Sep 2004

At the > prompt you need to type

CD %SystemRoot%

and then press the Enter key.

  Done and dusted 22:46 30 Sep 2004

Sorry not a techie! After I've done as you said, where does the ren shdocvw.dll shdocvw.old come in. Fraid I need step by step guidance.

  VoG II 22:51 30 Sep 2004

You should be looking at a black screen. At the > prompt type

ren shdocvw.dll shdocvw.old

and press the Enter key.

  Done and dusted 22:54 30 Sep 2004

Will try this out tomorrow. Sitting at different computer today. Thanks loads for your help.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

HTC U12 Plus review: Hands-on

There's a new Gradient tool coming to Adobe Illustrator

Best Android emulators for Mac

Les drôles de questions à poser à votre assistant Google Home