Windows 10 computer won't recognize USB

  Mitey038 12:13 21 Mar 2018
Locked

USB inserted - not listed in My PC - Device Manager has triangle on USB also on Volume. Try to update drivers get message "Windows cannot load the device driver for this device because a previous instance of the driver is still in memory (Code 38)" USB works fine on laptop. MS Updates are correct.

  difarn 21:31 22 Mar 2018

Have you tried these Microsoft suggestions?

click here

  difarn 21:35 22 Mar 2018

I have just seen your further post saying that you have resolved the problem. It would be helpful if you would continue with the same thread instead of starting a new one on the same subject.

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