win xp problem

  filthyphil 21:26 23 Mar 2010

my boy has win xp on his pc but all of a sudden nothing will open, only firefox works. cannot even carry out win update due to IE not being available. when you double click on any prog or icon (even in control panel) a window opens asking which prog to open with??
any ideas on how to fix this issue

many thanks

  tullie 22:08 23 Mar 2010

Have you run virus and malware scans?

  Technotiger 22:13 23 Mar 2010

You could try a System Restore, back a day or so to when all was working ok.

  Fruit Bat /\0/\ 22:16 23 Mar 2010

Can you do a system restore to before the problem started?

  filthyphil 22:25 23 Mar 2010

unfortunately when i try to open anything except firefox i get the window that says choose prog to open with and therefore i have to say no i cannot restore cos it wont open

  birdface 23:28 23 Mar 2010

Try a system restore in safe mode.

  Devil Fish 23:45 23 Mar 2010

not used xp for a while but if memory serves me correct and you have a disk available tap f8 on boot select repair mode it seems to have lost associations for some reason

wont help for third party progs but should help for ms progs

  filthyphil 08:08 24 Mar 2010

many thanks i will give the repair a try

  Ian in Northampton 12:39 24 Mar 2010

For what it's worth, you have exactly the same symptoms I had when I got infected by a rogue so-called antivirus program. Whenever I clicked on an icon on the taskbar or the desktop, it asked me what I wnated to open it with. I hope you have better luck than I did - I ended up doing a fresh XP install... :-(

  filthyphil 12:54 24 Mar 2010

yes i ended up doing a fresh install of xp

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