When a friend gets to the point " How do you want to connect to the internet the only option she has is using a broadband connection" she wants the option using a dial-up modem how can she fix this thanks.
Go to Control Panel/Network&InternetConnections/InternetOptions/Connections/Add
Thanks Rayuk but shes gets a error.
What is the error that is coming up,can you give full details please
Go to Microsoft Knowledge base article330163
she is unable to click Start under Service status as its greyed out,think its time for a new install of xp.
has she ever used dial up networking to access the net?, if so then you could try System Restore back to a time when it did work, beats a full re-install anyday.good luck
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