Hi Prewch. I can make a few suggestions that may help. Look in Start - Settings - Printers to see if your printer has a tick to show that it is set as the default, and if not, right click and set it as default. Have a look in Device Manager and see if there are more than one printer shown as installed or if there is a yellow exclamation mark alongside the printer, and also if the printer is shown as the correct model. If these don't help, uninstall and reinstall the printer driver.