Will not scan.Missing file.

  mosfet 21:16 24 Oct 2003

My daughter installed her scanner,all seems ok but no scan...Box says....
Twain error [T009] error in getting the Ist twain data source [T021} unable to find twain source manager (TWAIN_32.DLL) Please copy the twain_32DLL file from your source disk to window's folder [TO39]...
We have scandisked & defraged shut down all running progs & reinstalled 8 times.the last 3 with my scanner==Trust compact 1900,which installs easily,but the same problem.
Any help gratefully recieved.
OS w98 celron433mhz 6.5ghz hd 64ram P/Bell.
Thanks Les.

  expertec 21:19 24 Oct 2003

do you have the win 98 CD-ROM?

  mosfet 21:38 24 Oct 2003

No os disk, only Master disks 1&2. I don't know much about P/Bell.Hidden patitions? etc.

  expertec 21:49 24 Oct 2003

Download this zip file click here it has twain_32.dll in it. Extract this file to the Windows folder and try scanning

  mosfet 22:06 24 Oct 2003

OK I'll do that.Do I just drag to the main folder in win explorer, or copy/paste.Is it as simple as that? Sorry but I havn't added a file before.
Many thanks for your time.
Regards Les.

  expertec 23:00 24 Oct 2003

If the zip file is on her computer, and she has winzip installed, open the zip file, right-click twain_32.dll, click extract, select C:\Windows (you can type it in, or browse to it), and then click the extract button. That should do it

  mosfet 23:24 24 Oct 2003

Thankyou for that.I have unzipped the file & put it on a floppy.I'll take it to her.Will post back.

  mosfet 18:13 26 Oct 2003

Just got back from my daughters.Everything sorted.
Very greatful to you.
Best Regards Les

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