will not print in black

  [DELETED] 17:42 27 Apr 2006

i have the following
lexmark z23 printer
os win 98
Ms word
for some reason the printer will not print in black from ms word or notepad, the paper just goes straght through the printer without stopping for the text lines to print although it does show that the page is being printed in the lexmart window.
if the text (i am useing a TT text) is changed to a colour everything is fine.
if a test page is printed then colour as well as black print ok, so it is not the cartridge.
I have not added anything to the computor nor is it connected to the internet, this fault has just appeared.
I have reinstalled the drivers
I have looked everywhare for something to be wrong but cannot see anything wrong.
can anybody help


can anybo

  johnnyrocker 17:46 27 Apr 2006

would still suggest replacing black cartridge especially if a compatible.


  [DELETED] 17:55 27 Apr 2006

thanks johnny have tryied that i have run out of ideas

  [DELETED] 19:15 27 Apr 2006

Might be worthwhile uninstalling and reinstalling all the printer software, not just the drivers. Sometimes disconnecting the USB cable and reconnecting helps too.

  chub_tor 19:21 27 Apr 2006

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