Yes, but when you re-install you don't need to complete the whole process. Your details will still be on the server but I can't remember where to stop (Switched To BT ADSL Myself!).
Call technical support and they should instruct you.
HP Envy x2 review: Hands-on
How Sketch and InVision have revolutionised our design workflow
The best tech gifts for Christmas 2017
Les meilleurs jeux de société (2017)