Not sure if this post is in the correct section so apologies if not.
I was just in the middle of changing the music on my wifes Sandisk Sansa Clip when it froze completely and none of the buttons work.On the screen it just says writing in orange.Cannot turn it off and have looked at the online manual and it says press something to the left but what it is pointing to is the volume control.Any help appreciated.One thing the controls shown on the manual seem a bit different to what is on the unit.
Thanks Pine Man I have already tried pressing the menu button along with all the other buttons but nothing happens when I press them and cannot do a factory reset either.It says the power button is the rest button on this model.We do not have a paperwork or box to tell us exactly what model it is and all it says on it is Sandisk on the back and Sansa on the front
Havejust checked and the battery is now flat and have now connected it to the laptop to re-charge it.It says connected now and looks like it may be charging.Will leave it now and see what happens.Will post the result on here.
Mine 'died' twice - first time I got it back with a factory reset second time nothing would help - just at the point I was going to buy another one I gave the factory reset another go and it came back to life and has been fine for several years - probably not helpful if you can't get to do the reset but just to let you know it is worth persevering!