Are you looking in control panel > system then general tab ?
Mine reports fitted ram correctly.
If you are familiar you could go into the bios ( just make sure you exit without saving) and see what is recorded there.
Also & strangely if you go into word help and about then system info your system spec is recorded there. This measures a gig of ram as 1024 mb ( which is correct ) system shows it as 1 gb which is correct also.
A lot of integrated graphics chips do this. You can check it out in the bios > integrated peripherals or some such. It will list what the chipset 'steals from the system ram. You should also be able to reduce or increase it. 8 meg is usually minimum.
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