Where are my E-mails?

  bigfooted 15:34 06 Nov 2011
Locked
Answered

I have recently bought a new phone and decided I would like to use it to access my e=mails. I can access my IP account using the log in and password but none of my e-mails appear in the inbox. If I log in on my desktop they are all there so they have not been deleted. I contacted my IP Helpline and they tell me everything is o.k. at their end and the problem is to do with configuring Outlook Express and it is not their problem. I am not a computer whiz so this has left me a bit baffled, how can I access the webmail site but not be able to read my e-mails, and how do I reconfigure Outlook Express without cocking everything else up? I would be grateful for any ideas or tips. I am using Windows XP with service pack 3 and my mobile is a new Samsung. Regards, Brian, Liverpool.

  lotvic 16:08 06 Nov 2011
Answer

On your pc, Outlook Express | Tools | Accounts | Mail tab | highlight email account, click on Properties button at right | Advanced tab | and at the bottom is Delivery, put a tick in the box for 'Leave a copy of messages on server'

  bigfooted 19:38 07 Nov 2011

Thanks for the help, I am beginning to see the light. I thought it would be like accessing my outlook inbox but obviously I got the wrong impression, still I know what to do and can now access future messages. Thanks again.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Threadripper 2990WX review

New Nvidia graphics cards offer 'industry-changing' real-time raytracing on your computer for the…

iPhone X vs Samsung Galaxy Note 9

Les meilleurs téléphones portables basiques (2018)