I'm not sure if I've been bad or not.
I was about to restore my pc back to its old configuration of Dual boot win98 and Win2000 after experimenting with XP for a few months. My pc struggled to cope and I found XP quite buggy in this instance.
When I went to start the process I noticed that my DVD drive was dead. I had to eject the disk that was in it with a paperclip. I tried a few things changed the power lead changed the IDE lead, added and removed other deviced off the PSU. Nope it stayed dead just like there was no power.
I emailed Dell, who responded quite promtly with an email of suggestions. Nothing I hadn't tried already. Emailed them back and they have agreed to send out a replacement drive. Very little arguing which is unsual in my experience of Dell.
Anyway I was happy new drive coming. Closed the case of the machine and rebooted it.
I look down and the drive has spun up and started working. Its been fine since.
Feeling a bit guilty now (not that guilty though), should I tell Dell to keep the new drive or should I take it anyway as the old one may have an intermittent fault.
And what will they do if they take the old one back and find it works perfectly (in their opinion)?