What happens to error reports

  [DELETED] 10:55 12 Nov 2003

I had a problem the other night when Cyberlinks Director Pro crashed on me, I not to bothered about that as I manged to do what I wanted in the end, The things is when the crash happened I got a message box about blah blah has caused an error and will shut, Do you want to send an error report, usally I click don't send but the other night I clicked send.

The question is what happens to the error report, I guess it goes to Microsoft, but what do they do with it and what if anything do they do to fix and how do they let me know what casued the problem??

  [DELETED] 11:46 12 Nov 2003

You can imagine MS get rather a lot of these - which are usually not related to OS faults.

They gather them all up and look for common threads which may indicate a real problem.

Don't expect an individual reply - that's not really what it's for.

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