Webcam sound problems

  Micka 1 16:08 10 Feb 2004
Locked

My son lives in Boston MA he owns an Applemac,We live in West Yorks, we have a PC. My Son and I have both bought Logitec webcam/microphone units We use Yahoo messenger service, however we cannot get any sound at all, the picture quality is reasonable, it seems as though Apple computers don't have all the elements of the messenger facilities, I know very little about IT can you please help us My wife and I are desperate to see and hear our first Grand Daughter from Boston

  BrianW 16:26 10 Feb 2004

I have had endless problems with this and finally cured it by reducing the firewall (ZoneAlarm) setting from High to Medium for the duration of the connection. Returned to High afterwards. Yahoo do indicate this as a potential problem. It also occurs with MSN Messenger. As one "Remote Grandparent" to another I hope this may help resolve your problem


Brian

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