Webcam install problems

  jerica 20:13 10 Nov 2011
Locked

Hi, trying to install a Logitech c110 webcam. Downloaded and ran the Logitech drivers on an XP machine but when the webcam was connected I got a message telling me that the cam failed to install. Ran the prog and got video but no sound, reinstalled the software to no avail. Uninstalled the software as per the Logitech support site, reinstalled and got the same result. Took the camera to another computer with XP and it installed perfectly. Also tried it on another machine with Win 7 and that installed perfectly. Tried again with the first machine and again no go so obviously the is a problem with the first machine, any ideas out there? Thanks.

  jerica 08:18 11 Nov 2011

Yes and Yes. When I first installed the software there was a button for configuring the mic but on later installs it had vanished.

  jerica 11:31 11 Nov 2011

Been there done that three times.

  jerica 12:21 11 Nov 2011

Nope, not a Logitech keyboard, just tried uninstalling and reinstalling again and this time even the quick capture has stopped working so the Logitech software cannot find the camera.

  northumbria61 12:31 11 Nov 2011

See if there is anything here enter link description here select your camera from the list.

  northumbria61 12:32 11 Nov 2011
  northumbria61 12:33 11 Nov 2011
  jerica 14:26 11 Nov 2011

Sorry, I've been all over the Logitech site and the software is the latest and it's XP SP3. I'm convinced that there is something missing from Windows but I don't know how to find out what or how to correct it. Just tried again and this time after the software installed it would not run.

  northumbria61 21:15 11 Nov 2011

Try running System File Checker (sfc /scannow) - You may or may not need your XP Install Disk. See the 2 LINKS

enter link description here

enter link description here

  northumbria61 21:20 11 Nov 2011

Also - on your "problem" machine are your Windows Updates "up to date" ? Latest SP3 installed?

  jerica 15:57 14 Nov 2011

Ta for the info, trying to work up the nerve to try it (not good with computers).

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