webcam freezing on Skype alienware laptop

  unsealed 09:29 20 Jul 2018
Locked

I have an issue with the integrated webcam on a dell alienware 17 R4, the webcam randomly freezes as if its taken a still image and it only starts again if I wiggle the cursor on the screen. I have tried a USB Webcam and that works without freezing so I don't think its a Skype issue but I have tried re-installing Skype anyway. Any help would be greatly appreciated.

  unsealed 10:02 20 Jul 2018

Ok so I resolved this issue and for anyone else that is experiencing a similar issue its to do with the built in IR tracker on the webcam, it uses Tobi software and you have to disable it to use webcam, otherwise the image will freeze.

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