webcam freezing on Skype alienware laptop

  unsealed 09:29 20 Jul 2018

I have an issue with the integrated webcam on a dell alienware 17 R4, the webcam randomly freezes as if its taken a still image and it only starts again if I wiggle the cursor on the screen. I have tried a USB Webcam and that works without freezing so I don't think its a Skype issue but I have tried re-installing Skype anyway. Any help would be greatly appreciated.

  unsealed 10:02 20 Jul 2018

Ok so I resolved this issue and for anyone else that is experiencing a similar issue its to do with the built in IR tracker on the webcam, it uses Tobi software and you have to disable it to use webcam, otherwise the image will freeze.

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

Google Home Hub review

Print legends Dan Mumford and Supermundane on making the leap from 2D to AR

How to watch Apple’s October 2018 iPad launch

Mac : comment forcer la fermeture d’une application ?