But this is a real problem (which I have now happilly resolved!)
I referred to earlier answers to queries on this problem and got the solution. The MS Support website carries a fix for this problem. One of these is to search for an application called Surfairy.exe (which I did not have!), and the other is to disable (uncheck) the "Enable Third Party Extensions" in IE/Tools/Internet Options/Advanced. The answers were already there, had I taken the time to look"
Thanks to all!
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