Web Filter invalid settings problem.

  barny47 14:36 04 Aug 2014

Hi all, my 1st post and not that computer savvy. I recently restored a friends laptop to factory settings (acer extensa 5235), everything was fine, updates downloaded from my wireless dongle but when trying to open internet a page appears saying; "The web page you have tried to visit could not be checked by the Web Filter". It also says; "The most likely cause is my web filter does not have valid settings yet. Ensure that you keep connected to internet while settings are downloaded. If you continue to receive this page after 20mins there maybe an issue with your connection". Im very confused by this ,I have restored my own laptop to factory settings before and have never had this issue. All help and comments appreciated. Cheers.

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