Web Browser (IE6) Stops When Downloading Pages

  Igneous 00:20 29 Dec 2004

When I browse the web, the first few pages are delivered quickly and completely; however after the first half-dozen or dozen pages, my browser (IE6) grinds to a halt. Pages download slowly and often just stop halfway through and never complete. Closing down the browser and starting it up again sometimes takes me back to square one, ie: I can browse OK for a while and then things start to slow up.

I am fairly sure it is something to do with my PC setup, as a friend has used my ISP account, modem and phone line from his laptop running Windows XP, Norton Firewall and Norton AV and had no problems.

I have tried clearing out my web cache and checking for updated drivers for my modem and ensuring XP is up to date (except for SP2). I have also tried the support lines/forums for all the respective suppliers (ie: Microsoft, the ISP, the Modem Supplier and Norton) and as usual everyone blames the other supplier's product.

My setup is as follows:

PC: P4 2.4 MHz 512 MB RAM 160GB Hard Disk
Windows XP Home SP 1
Binatone ADSL 500 USB Broadband Modem
Norton Internet Security 2003
ISP: PlusNet

I am also relying on my ISP's webmail as I cannot download mail to Outlook 2003, despite the fact that I can send it. When I try to download mail I get the following error from Outlook: Receiving reported error (0x800CCC0F) : 'The connection to the server was interrupted .... The server responded: +OK 2891 octets to follow.' I suspect that this is related?

I've been searching the web for ages for a solution to this problem which has been happening for months. I am at the stage of re-installing my PC from scratch but am reluctant to do this as I have not done this before. If this is the next step, can anyone recommend some good step by step instructions on doing this (eg: on reformatting and repartitioning the hard disk) and a troubleshooting guide if things go wrong?


  gudgulf 00:43 29 Dec 2004

As a first step download ,update and run A2 click here and scan for any adware/spyware present on your system.You could also try Adaware click here and Spybot Search and Destroy click here.

All of these are free and well recommended on this site.I would also clear out your temporary internet files and Crap Cleaner click here would be an ideal free tool for that.

  GaT7 01:09 29 Dec 2004

1. An IE repair click here.

2. An altenative browser - Firefox click here.

3. For the 0x800CCC0F error click here.

Good luck, G

  Igneous 01:23 29 Dec 2004

Thanks gudgulf and Crossbow. I'll try the links and report back. Bye the way, I forgot to mention in my original message that I have scanned my PC for viruses and spyware using Norton, AdAware and Spybot. I'll try A2 though.

  Igneous 00:28 13 Jan 2005

Thanks for your help with this one. It turned out that I had two virus checking programs loaded on my PC - Norton and PcCilin. The PcCilin was installed by the shop that built it for me but they did not tell me. I had rang them about the problem but as it was a music shop they were not too interested in solving the problem! Anyway, once I had uninstalled it and left Norton on my PC my connection is fine!

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