we are updating the terms and privacy of your account - hotmail

  spuds 10:42 04 Nov 2014

Probably a generic email, like the many emails regarding the change to cookie policies on some websites.

Strange that the chat-line agent didn't have information though, but its not been unknown before regarding being up to speed on situations like this.

Perhaps best to do an internet search,for more information, if you are all that concerned.

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