I am having a problem with my WD external hard drive. I have had it for over a year and has worked fine but now when I attach it to my computer it says "USB device not recognised. One or more USB devices attached to this computer has malfunctioned and windows does not recognise it". I am running windoow Vista. I tried it on my home computer as well but I get the same message.
Can the drive be fixed and if not can I get the data off the drive somehow.
Refresh USB Ports Use Drive clean up to remove USB device drive info from the registry click here or In device manager Uninstall EVERYTHING under the heading USB, reboot the PC let XP find and install new hardware. Your equipment should now be recognised.