I have recently upgraded from 512k to 1mbit broadband with Wanadoo. However on the day that I'm told the upgrade was actioned my downstream speed decreased to around 100kb/sec (about double the old dial up speed) my upsream speed is still well above 200k. I have contacted Wanadoo but i'm sure you can guess I'm not having any joy there. This is a last ditch attempt to see if anyone has any ideas before I cancel the direct debit. I connect using a BT Voyager 2000 wireless modem/router and 1020 usb receiver these have never been any problem on 512 and I can't think of anything that i've done which should affect my speed. The last time BT contacted me they said things looked fine on their system but they would investigate. I haven't heard anything from them for 5 days now. If anyone can offer any assistance it would be gratefully received.
Your red bar for downstream should be at least two bars lower. You seem to be selecting the wrong connection when asked for.
Click on the start test then when test is finished you will see another screen saying auto detected ISP as Wanadoo. There will be a dropdown menu under that to select your connection speed from. Highlight 1Mb then click on the results button to get the correct reading.