W2000: Floppy Drive and CD-Roms not seen

  martinold 13:24 14 Feb 2003
Locked

I upgraded to W2000 yesterday.

The floppy and both CR-Roms (one is CD-RW) worked properly.

I downloaded all Windows 2000 Upadtes.

This morning, the floppy and both CD-Roms are not being 'seen' by the computer. Accessing Device Manager tells me that they are all 'working properly', and have the latest drivers. Auto-play does not work.

Clicking on the floppy brings the response: 'incorrect function', and one the CD-Roms: 'insert CD', when there is one there already.

Help!

Martin Old

  recap 13:39 14 Feb 2003

I think "I downloaded all Windows 2000 Upadtes" could be your problem here martinold. Some updates are not always necessary. One (or more) updates could be having a conflict with your drives.

  martinold 13:45 14 Feb 2003

thank you recap - how do I find which updates to remove? Have any proved problematic?

  recap 13:54 14 Feb 2003

Trial and error martinold. You may have to uninstall the updates one at a time to see which if any are causing the problem.

Before you do start doing this wait a while to see if anybody else can suggest an alternative, as it may take some time to find the culprit.

  martinold 15:05 14 Feb 2003

all Updates removed (one at a time) - no solution!

  recap 17:30 14 Feb 2003

martinold, I've just re-read your original posting. You say that you "upgraded" W2K, was this from a clean install or just overwritten?

Personally I would do a clean install of a new O/S.

Sorry for not spotting this earlier.

  martinold 17:45 14 Feb 2003

De-installed various programmes, and the problem has now been resolved.

Many thanks.

Martin

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