via voice won't install

  PHILART 20:42 13 Jul 2003

i am trying to install again a standard version of via voice.aftergoing through set up it stops saying- error installing via voice dictation runtimes (Rc=18)
also on opening the control panel i get before it actually opens a box with,viavoice options error failed to load language module,
i had this prog previously and deleted it through (reg it) also scanned for and files left over to delete through reg it,the back up on (reg it) was deleted a while ago so thats gone.i cant find the repair mode on my win xp pro only reinstall.
thankyou philip

  woodchip 20:47 13 Jul 2003

Clear all the part install from Drive an Reg, then copy CD to hard drive and before you try running from the HD clear the Temp files then run setup from copy. You could try this from Safe mode when not all drivers are running.

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