vista will not shut down

  Redbarronmi 00:48 17 Jul 2014
Locked

running vista on a laptop and it stopped shutting down . did the regedit fix . did not help .. any idea's

  Ex plorer 07:29 17 Jul 2014

Run malwarebytes free version here you may get the option for the trial version un-tick this box.

When you say it wont shut down Does it keep restarting, or just says shutting down on screen and never gets any further than that.

What anti-virus do you have and have you given it thorough run.

you could also run MS File checker see here

Opening command prompt. click Start, Programs, Accessories, right-click Command Prompt, click Run as administrator. If you have a password pop it in if not you will be taken to command promt. Type sfc /scannow and hit enter.

The sfc /scannow scans protected system files, replaces incorrect ones with correct MS files.

All so try a restore go to start, programs, accessories, system tools, and restore, follow the instructions it will give you the best options available.

  chub_tor 08:57 17 Jul 2014

You might also like to read this from the Microsoft Community

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