Vista shutdown

  ajs160n 11:06 23 Oct 2009

On my HP desktop with NTL PC Guard installed occasionally when selecting shutdown I end up with a black screen with a small NTL Virgin logo and the message that"SECURITY SERVICES COMMUNICATIONS FACILITATOR" is running and the option to shutdown now or cancel. On selecting shutdown now the computer carries on and has to be turned off with the main switch. Does anyone know what this message means or why it affects shutdown.Thank you.

  ton 11:50 23 Oct 2009

I think this is a bug with PC Guard.
You can prove this by uninstalling PC Guard.

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