virus help

  oldnovice 07:20 12 Feb 2004
Locked

Hi
Got my new pc yesterday set up everything working ok did virus scan AVG found virus .shs could'nt cure or put in vault so went online got a complete system scan from trend micros which came up clean but AVG says i still have this virus can anyone help.
Thankyou Dave

  Jester2K 07:21 12 Feb 2004

Does this help? click here

  Jester2K 07:22 12 Feb 2004

Sorry mis-read.

.shs is an extension that can be used to transmit a virus.

Does AVG give any more info?

Can you boot into Safe Mode and scan from there?

  oldnovice 07:41 12 Feb 2004

Hi Jester2K
AVG says it's here C:\program files\helpcentre\EHC.ZIP:\ehc2\troubles.hoo\images\ep1.bmp.shs

Dave

  Jester2K 07:54 12 Feb 2004

Hmm looks like its a double extension warning - *.bmp.shs

I suspect the problem is the file is in a ZIP file so it can't remove it.

However you are not the only one click here

click here

I don't think this IS malicious - its just AVG warning you that a file has a douyble extension (a trick design to make an executable virus look like a picture file)

Not sure how to fix it though as the file might be needed by something and renamring / removing it might cause a future problem.

  oldnovice 09:49 12 Feb 2004

found problem it was two pictures in hp deskjet trouble shooting guide which where contained in a helpcentre zip file took a while scanning all individual folders but all clear now thanks for help Jester2K

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