Dell XPS 13 9370 (2018) review
Can anyone tell me if this is a virus? If I delete it will that make the system safe? How can I tell what type of virus it is and get the corresponding virus killer to remove it?
... I'd be interested to know what else is in your:
directory? Searches on google return nothing about that path which surprises me. I wonder if anything else in there suggests what that file is for. If the contents shed any light on the file then great.
AVG is right to be concerned as why should a file have a dual extension and it looks like it could be a shell file masquerading as an image....
Try an online scan click here
Hi, Trojan according to this -
CastleCops :: View topic - Hijack Log
...and failed to clean the following 2: 1: Trojan horse Downloader.Skoob.D 2: looks like and infected .bmp - ep1.bmp.shs. AVG lists it as a...
CAN ANYONE EXPLAIN/HELP?
Did a 'files and folder' search for the '...ep1.bmp.shs' file and found two. I tried renaming them without any success, I was able to delete both files although there seems an awful lot to delete.
Next I turned System Restore off and ran PC-cillin 2002(Results were o.k) and AVG 7.0 gave 'Virus detected' alarm but returned (Results were OK).
What I do not understand is why AVG says during the scan 'Virus Detected', gives me options but the only active option is Continue:-
CONTINUE - closes the Virus detected box.
INFO - there is no further information about this infection
HEAL - required action is not avaialable for this object.
DELETE FILE - required action is not avaialable for this object.
MOVE TO FAULT - required action is not avaialable for this object.
but the test reults at the end of the scan say results were OK?
And as if by a miracle, although I had deleted both ...ep1.bmp.shs files and took all the above actions, guess what has just appeared during a further AVG scan, yes, Virus Detected, but yet again the Test Results:OK.
AVG RESIDENT SHIELD
While opening file C:\Documents and Settings\ j \Local Settings\Temporary Directory 1 for EHC.ZIP\ehc\ehc2\Printers\Troubleshooting\images\ep1.bmp.shs
Warning: Hidden extension shs.
(Strangely, even though I deleted the two .shs files in Program Files, this has appeared in Documents and Settings as a temporary file with the same extension.) What is going on here?
Does anyone know why AVG will not activate it's own options to - HEAL, MOVE TO VAULT OR DELETE THIS FILE or return Test Results of OK? Have I got a problem and what is the problem? How can I resolve it?
Can anyone explain what is happening here, answer any of the above questions or provide a clear set of instructions I can follow to get rid of this trojan / virus or whatever it is please.
Try the AVG forum at click here
Thanks for that Keith S. will try them for assistance.
This thread is now locked and can not be replied to.