virus

  KimW 18:24 22 Jun 2004
Locked

i have received email stating it was from btinternet and that i should download attachment. Being a complete dumber i did it !!
This then directed me to porn site that captured my desktop, home page and dialler.
My norton now will not enable auto protect or email protection and when i try to change the dialler it just bounces back.
My computer will not perform properly and i can't get my desktop back and am fed up with the Viagra advert its given me instead.
Have i got to wipe my hard drive and re install or can anyone help. PLEASE

  anon1 18:28 22 Jun 2004

first you need to find what virus it is and if it has disabled norton it may well have disabled most antivirus software. Try click here if the virus will let you and do the free online scan. Failing that you may have a lot of hard work ahead but dont jump straighht to a format as that does not always work. Let us know how you get on

  KimW 19:21 22 Jun 2004

your virus scanner found 9 infected files "trojan" and allowed me to delete 8 of them . trhe last was called "TROJ STARTPAG.RM " and was in C/windows/system32/system32.dll and it sated it could not delete as currently in use.
Any ideas. My desktop is still captured

  Fruit Bat /\0/\ 20:58 22 Jun 2004

Indivual virus removers:_
Stinger click here
Microworld click here

Try stinger this should do it.

IF not boot into safe mode (restart PC tap F8 Key as soon as Hardrives detected select safe mode from menu) then delete trojan.

/\0/\

  KimW 19:26 23 Jun 2004

cheers "Fruit Bat"
I downloaded both stinger and micro world and ran both.
Stinger found nil but micro world found 231 infected files.

i think i am nearly cured but still can't get my desktop back screen picture. All the icons are present but it displays advert. I have found the basics of ad in Windows/web and deleted those files but am left with just an unstable white screen . Can you or anyone help.
Thanks again for your aid thus far.

  KimW 19:26 23 Jun 2004

cheers "Fruit Bat"
I downloaded both stinger and micro world and ran both.
Stinger found nil but micro world found 231 infected files.

i think i am nearly cured but still can't get my desktop back screen picture. All the icons are present but it displays advert. I have found the basics of ad in Windows/web and deleted those files but am left with just an unstable white screen . Can you or anyone help.
Thanks again for your aid thus far.

  VoG II 19:35 23 Jun 2004

Try running Ad-aware click here

  KimW 20:13 23 Jun 2004

"Vog"
Have tried ADAWARE no luck. When i turn my computer off as it closes i can see my desktop picture as it flashes in but when i start up again this white screen from the deleted advert re appears.
There must be some way of tracing it and getting rid but i'm lost. Thanks for trying though.

  VoG II 21:48 23 Jun 2004

Try Spybot click here and if that doesn't work CWShredder click here

If they do not cure it, please postr a Hijack This log click here

  KimW 01:45 05 Jul 2004

After trying every program going to rid myself of virus's that invaded my computer i finally gave up and formatted my hard drive and then reloaded windows.
On reconnecting to internet before i got to my home page i was reinfected worse than before.
This new swarm has turned off norton completely and won't let me open task manager, "run program" or delete anything.
Anyone out there got any ideas or do i go back to the abacus.

  hugh-265156 02:04 05 Jul 2004

hi KimW. i dont see where you say what version of windows you have but if its win xp or win me then disabling system restore and running a scan for viruses is the way to go in future as most antivirus products will keep saying you are infected if you dont do this. re enable it again afterwards.

as you have now formatted and you can see as soon as you go online you are infected due to not having your system and AV protection up to date then the only thing i can suggest is to download to cdr (or get sombody with a clean computer to download for you) the latest updates for your av and firewall click here and do a repair install of windows and do not connect to the internet untill you have norton and all the updates installed again.

ps. also get the blaster patch for xp if you have xp and apply this too before connecting to the internet again click here

then go to click here and get the rest.

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