Virgin net

  Proxy Worm 18:06 08 Oct 2003
Locked

i am running virgin net 24/7 and they have sent me an email saying that the internet number is going to be updated? there servers are down so i cant access the link they produced? has anyone done it already so i can foloow there steps?
thanks

  Proxy Worm 18:25 08 Oct 2003

anyone got any ideas?

  Jester2K II 18:29 08 Oct 2003

Is the link personalised? DON'T POST IT HERE

Their website is up but i can't see any numbers...

  Proxy Worm 18:33 08 Oct 2003

the link goes to a page within virgin but says it that there server is down

  Jester2K II 18:34 08 Oct 2003

Send it a bunch of flowers - that might cheer it up.

Hmmm

Does the e-mail say you need to change the number yourself?

What are you expected to do at this page?

  Proxy Worm 18:38 08 Oct 2003

they want me to go to thre page and folllow the instructions and change the number
as after a the old number will not work.

  Jester2K II 18:40 08 Oct 2003

I see. Sorry then (as you suspected) you need to wait for the server to come up or someone else to tell you the number.

Sorry.

  Proxy Worm 18:45 08 Oct 2003

ok thanks anyway

  Busy 19:09 08 Oct 2003

I got this email too but wasnt convinced so I phoned Virgin tech support.
There ARE new numbers for 24/7,to be on the safe side just insert them manually.
They are 08089933070 or 08089909030.Go to control panel/internet options/connection/settings/properties then type in the new numbers.
Seems to work ok.

  Proxy Worm 19:20 08 Oct 2003

which ones put of the two?

  Busy 19:23 08 Oct 2003

Uh?Both will work choose either

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