Thanks for your reply. I'm out of work,long term, and need to save some money but don't want to lose broadband. I've been with Tiscali for nearly over 3 years, 1 dial-up and nearly 2 broadband and speaking as I find have had nothing but good service from them. I've seen complaints on here but to be honest I've had no problems and if it wasn't trying to save money would stay with them. Reading reports on the links you gave think V21 looks a good bet especially with the offer they have on at the moment. Thanks again, this forum is one of the best things on the net for useful information for us not up to speed oldies.