I have recently installed a second scanner onto my computer. One scanner to scan slides and negatives, the other for normal scanning. They both work satisfactory if one only is connected but the negative scanner will not work if they are both connected, so I have to unplug the usb cable of the normal scanner in order to scan negatives or slides. I have contacted both manufacturers(Canon and Jessups) but they both seem to blame each other. Has anybody out there any ideas as its a bit unsatisfactory unplugging and plugging in the usb cables. Many thanks forany ideas
I had exactly this problem a while back with a Canon flatbed and a Jessop transparency scanner. With both connected only the flatbed was seen by whatever program I was using, PSP, Photoshop etc. If I unplugged the flatbed the other one was there.
Never did solve it, but Jessops did take their item back and refund me. To be fair to them, Jessops did try very hard to sort it, but to no avail.
I think the Jessop scanner was a Minolta clone, and that they just simply clashed with each other. Now got two completely different scanners, and no problems.
Not sure what you mean Diodorus Siculus, all I know is that I loaded both drivers to the computer and they us different scanning programes. As I am not going to use the negative scanner on a daily basis and am unplugging the usb lead from a hub connection I think I can manage but I would ideally like to have a better solution