Every time I try to write to CD or DVD my computer shuts down. I have checked that the writer is working correctly and have reinstalled my software and upgraded it. Software is Pinnacle Direct CD/DVD Version 126.96.36.199. Can anyone help?
Yes I do mean Pinnacle Instant CD/DVD version 8. The other numbers came up after I'd updated version 8 on the Pinnacle website. I have tried updating it again, after your suggestion, but it has made no difference. The frustrating thing is that sometimes it works. I thought at first it might be the discs that were faulty, but I have tried 3 different makes with the same result - sometimes it works, sometimes it doesn't. Have you any further suggestions?
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