I dont have Vista but I googled Vista 'Troubleshooting' and got this link.
If it doesn't work for you at least this will kick your request upstairs, hopefully.
There is another post on similar subject.
" USB not recognised "
Dell XPS 13 9370 (2018) review
No need to scan sketches into your computer with Moleskine's new smart pen
Streaming : Netflix ou Amazon Prime Video ?