usb problems

  alan 2273 08:45 22 Nov 2003

Usb Problems
Dell comp P4 1.7gh 256 mb sdram dont know what the mobo is as it is a friends comp. To enable the USB ports you have to go into device manager, disable the 2 ports then enable them again and they work till you switch off then unless you repeat this process when you switch on again they don`t work. the os is xp pro and the bios says the controllers are enabled and on. Has anyone got any ideas?

  alan 2273 10:45 22 Nov 2003


  alan 2273 11:43 22 Nov 2003

can anyone help

  rickf 12:33 22 Nov 2003

When you plug in the usb cable it should be detected by wins automatically. Then when you try to use it the dialogue box will appear telling you to install the drivers. click yes and the files would be transfered. If the above does not happen then something is disabled. Others with more knowledge will contribute more.

  Trackrat 18:24 27 Nov 2003

AS you say the usb should be detected automatically, which did not happen.
In the end I went to device managerand uninstalled the usb controllers, then rebooted the machine and let windows detect them and load the drivers and bingo they now work perfectly.

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