USB not working under Win XP - Code 10

  whitehall 11:01 11 Apr 2004

I have recently formatted and installed Win XP, previously I was using W98 and now I cannot get my built in USB ports to work.
They are found on start-up and then windows asks for a driver disk, I have offered the Win XP disk and also the Win 98 disk, to no avail.
Exclamationed in Device manager it says:
Intel(r) 82371AB/EB PCI to USB Universal Host Controller. Code 10 this device cannot start.
I have tried removing and udating drivers, but donnot know where to point the driver installation.
Any help would be greatly appreciated.
Many thanks

  Newuser4165 11:09 11 Apr 2004

Have you remembered to install the SP1 service pack.This contains updated chipset drivers .If you have then you may need to install updated drivers from the Intel site.

  Falkyrn 11:18 11 Apr 2004

Code 10 error shows a conflict in the drivers try click here for some updated drivers

  Belatucadrus 11:47 11 Apr 2004
  whitehall 12:37 11 Apr 2004

I have followed your kind instructions and downloaded drivers as per links, only to receive messages that I need service pack 1 or higher installed. I have looked for service pack 1 only to find it is a 100 plus Mb, and I don't have broadband!!
Not quite sure what I can do now, short of finding someone with broadband to download the service pack and try from there.

  Mat2 12:45 11 Apr 2004

You can a free Service Pack 1 cd from Microsoft

click here


  anon1 12:47 11 Apr 2004

You can also find sp1 on many cover disks from the various magazines

  whitehall 18:22 11 Apr 2004

Very many thanks to everyone, I will order the CD and look for a coverdisk (PC Pro?) and give it a go then.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?