USB Modem problem

  toppercass 13:47 23 Dec 2005
Locked

The internal modem on my laptop packed up so I bought a Zoom V92 USB Modem, the old internal modem was not removed from the laptop. After installation the new modem would dial up and connect to my ISP but whenever a page was requested the message “The page cannot be displayed” appeared. This message appeared regardless of which page was requested.

  mgmcc 15:21 23 Dec 2005

Check whether, after dialling up, your connection has got its IP and DNS addresses from the ISP.

Open a Command Prompt Window (for Windows XP, go to "Start > Run" type CMD and click OK) and at the prompt, type IPCONFIG /ALL and press Enter. For the PPP Dialup Adapter, see if there are entries for the IP and DNS addresses.

Post back the details.

  Graham ® 16:21 23 Dec 2005

Check that you are actually on-line, could be you are seeing a cached page. Delete all temporary files.

  toppercass 12:39 29 Dec 2005

The problem has been resolved in that the McAfee Security Suite that was installed was not recognizing the new USB Modem. Thanks for your help.

  woodchip 12:44 29 Dec 2005

IE is likely corrupt and needs repairing

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