USB Flash Drive Unrecognised ?

  Furkin 14:42 20 Aug 2005
Locked

Hi all,
I have just bought a USB (v2) Flash Drive. The bumf with it says that if using XP, then driver isn't needed. I use XP-Home The kit does include a driver for W98.
When I plug it in, I get the message ",,,windows does not recognise the device,,,". When going through Troubleshooting etc, I come across a point where it mentions that the driver is missing ! This throws me completely. I have also tried it on my 'old' machine that runs XP-Pro - with the same results.
Can anyone help me with this please, before I send it back ?
many thanks
Furkin

  johnnyrocker 14:45 20 Aug 2005

have a look in device manager to see if all usb's are active or got yellow question marks.


johnny.

  Furkin 14:54 20 Aug 2005

No question or exclamation marks etc,,, just>

“UNKNOWN DEVICE”

then>

“No drivers are installed for this device.

If you are having problems with this device, click Troubleshoot to start the troubleshooter”.

  johnnyrocker 14:56 20 Aug 2005

have you tried using the disc supplied? ( i know it says 98)

johnny.

  Furkin 15:00 20 Aug 2005

yep,,,,, there is no XP driver on it at all,,,, but I have installed the 98,,, to no avail.
My other USB Drive (Apaccer)works o.k. in both machines ('old' one is USB v 1.1) main one is v2, as is the new drive.
(by the way, can we 'edit' these posts after posting ?)

  johnnyrocker 15:03 20 Aug 2005

not that i am aware, v2 is supposed to be generally backward compatible can only suggest manufacturer/supplier sorry.

johnny.

  Furkin 15:04 20 Aug 2005

thanks for trying Johnny

  Fruit Bat /\0/\ 16:30 20 Aug 2005

Need XP SP2 for USB2 drivers

  Furkin 16:43 20 Aug 2005

Thanks F.B.,
I do have SP2,,,, as mentioned, my other USB Flash Drive works o.k.
I've dropped an e to the supplier, but would still prefer to explore all possibilities before sending it back (I don't want to get another if it means the same problem)
thanks again
Furkin

  anchor 16:56 20 Aug 2005

Support for USB2 came with XP Service Pack 1; subsequently upgraded with this:

click here

You do not say if you have installed SP1 or SP2. If you don`t have SP1, (and don`t wish SP2), then SP1a can be downloaded from here:

click here

Of course, SP2 will already have them.

  Fruit Bat /\0/\ 16:56 20 Aug 2005

Can you get someone else to try it in thier machine?

XP should recognise it as a removable drive.

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