USB 2.0 Mass Storage Device

  Gugs 01:00 13 Aug 2003

I am trying to install 'the above' It is essentially a USB to EIDE 'plug in' where most types of EIDE device can be connected to the PC externally and data transferred either way - I am trying with a spare Hard Disc which contains data.
The driver appears in the add/remove progs. The Device Manager shows the unit with 'amber' question mark - but going to 'properties' on this entry and trying to re-install driver fails as PC advises unable to find ' delentry.exe ' probably because the driver CD does not auto run.
There is no makers name on the equipment/packing. Uninstal/ re-intall does not help. Any ideas please, I've had enough for one evening. Cheers

  ton 02:00 13 Aug 2003

With a USB device, you normally need to install the software BEFORE plugging in the device. I would suggest uninstalling the software, remove the device in Device Manager, then restart the PC.
Now install the software again, then plug in the device and windows should now detect it and install it.

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