URGENT Big issue with laptop.

  derpikachuisbae 16:49 01 Feb 2018

I have a lenevo laptop. Whenever I turn it on, it boots up and then goes to a black screen. I can see and move the cursor, but it doesn't load onto the log in screen. Ctrl alt delete doesn't work. Neither does shift ctrl escape. I don't know what to do, and I need this laptop.

  Govan1x 17:18 01 Feb 2018

Take it you tried turning it off by holding down the start button then restarting it.

  derpikachuisbae 17:26 01 Feb 2018

No. It accidently powered off wrongly by running out of charge.

  Fruit Bat /\0/\ 22:32 01 Feb 2018

What operating system windows 10?

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