updating broadband driver

  pookie 13:40 30 Sep 2005


tiscali 2MB unlimited. I've had it about 3 months using the sagam fast 800 modem it came with. every so often the modem disconnects or doesn't load on start up. i see on sagem website that they have a driver for 800 which is far bigger than the sagem driver on the tiscali website. if i download and install the sagem website driver do i have to uninstall the tiscali driver first or can i just install the new one over the existing one. also, do i have to disconnect modem from computer before new driver installation?

many thanks


  Stuartli 13:44 30 Sep 2005

You can't just install it over the old one.

You will have to download the drivers, uninstall the original drivers from Sagem's website and then install them.

It is important to ensure that you use the drivers listed as:

PPOA, VPI=0, VCI=38, Protocol=VCMUX

See this thread on a similar problem:

click here

  pookie 14:56 30 Sep 2005

many thanks stuartli


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